DUE TO COVID-19 CLOSURE PLEASE DO NOT RETURN ITEMS TO THE ADDRESS ON PACKAGE. PLEASE SEE BELOW.
Returns are accepted for store credit within 14 calendar days from order date. We reserve the right to refuse refund if the items have any signs of wear, alteration, misuse, or damage. Such items will be returned to you and are subject to additional shipping costs.
All items are inspected prior to shipping; however, items received with any damage must be reported within 2 days of receiving merchandise.
All jewelry, sale items, and Crushed Velvet items are FINAL sale.
Returns will be issued on a AVW gift card and via electronic gift card for online orders.
Holiday purchases, November 1st-December 25th, will have until January 15th to return/exchange items.
Returns received meeting all of the above requirements will be eligible for a return with 10 days of receipt and inspection of returned items.
COVID-19 RETURN POLICY:
Please email email@example.com for return address information during the COVID-19 pandemic.